We work as a forwarding agent for animal transport in accordance with current regulations, IATA, IPATA, etc. and specialize in the worldwide transport of animals.
Before the journey:
As soon as you know that a move is due or if you are planning a long journey, let us know and everyone will know about the transport of your pets.
The sooner you do this, the more time you and we have for preparations such as vaccinations of your pet.
During the trip:
Your pet comes first on all flights. On the one hand we take advantage of the fact that live animals have priority per se and on the other hand we make sure that this is implemented in the same way. Almost as if we were on board, we follow the transport of all animals and support the staff at the respective airport in order to avoid any possible delay. That is why we are in constant contact with everyone involved and you. Because we have learned from our customers that they feel better if they are well informed and can reach us at any time.
After the journey:
On arrival of your dog, cat or ornamental fish at the destination airport, we have already made all preparations. Your pet will be picked up by an air-conditioned apron vehicle and taken to the equally air-conditioned animal station, where it will be given exercise, food and water. At Frankfurt Airport this station is called Frankfurt Animal Lounge (FAL) and is operated by Lufthansa.
We work in an international market and deal daily with customers and business partners from all over the world. We ourselves are a team with different roots. Of course, English is the most used language, but you can also speak to us in German, Italian and Spanish.